Refund policy

Last updated: 9 October 2026

At Krish Spy Store, operated by INNOVATIVE KRISH PRODUCTS PVT. LTD., we aim to provide quality products and a reliable shopping experience. Please read this policy carefully before placing an order.

1. Return Requests

If you receive a damaged, defective, incorrect, or incomplete product, please contact us as soon as possible after delivery.

When contacting us, please provide:

  • Your order number.

  • A description of the issue.

  • Clear photographs or videos showing the product and the reported issue, where applicable.

Our team will review your request and advise you on the next steps.

2. Eligibility for Returns

Returns are subject to review and applicable consumer protection laws.

Depending on the circumstances, we may request that the product:

  • Is returned with its original packaging and included accessories.

  • Has not been damaged through misuse, unauthorized modification, or improper handling.

  • Is accompanied by proof of purchase.

Products that are defective, damaged during delivery, incorrectly supplied, or otherwise eligible under applicable law will be handled in accordance with the relevant legal requirements.

3. Non-Returnable Products

For hygiene, privacy, security, or product-integrity reasons, certain products may be subject to return restrictions where permitted by applicable law.

No exclusion under this policy limits any consumer rights that cannot legally be excluded.

4. Refunds

Once a return or refund request has been reviewed and approved, we will inform you of the applicable resolution.

Depending on the circumstances, the resolution may include a refund, replacement, repair, or another remedy required by applicable law.

Approved refunds will generally be processed to the original payment method where possible. The time taken for the amount to appear in your account may depend on your bank or payment provider.

Any applicable refund deductions or return-shipping charges will be communicated to you before the refund is finalized, where permitted by law.

5. Order Cancellations

If you wish to cancel an order, contact us as soon as possible with your order number.

Cancellation may not be possible once an order has been processed or dispatched. Any eligible refund will be handled in accordance with applicable law and the circumstances of the order.

6. Return Shipping

If a product is defective, damaged, incorrect, or otherwise qualifies for a return under applicable law, please contact our support team for return instructions.

For other return requests, responsibility for return-shipping costs will be communicated during the review process, subject to applicable law.

Please do not send products back before receiving return instructions from our team.

7. Damaged or Incorrect Orders

Please inspect your order after delivery. If you notice damage, missing accessories, or an incorrect product, contact us promptly with your order number and supporting details so that we can investigate and assist you.

8. Contact Information

For return, refund, or cancellation requests, please contact:

Store: Krish Spy Store
Legal Business Name: INNOVATIVE KRISH PRODUCTS PVT. LTD.
Contact Person: Mr. Harbhajan, Director
Email: harbhajan@krishproducts.com
Phone: +91 80454 78546
Address: Shop B-14, Jalaram Ashish Society, Devidayal Road, Mulund West, Mumbai – 400080, Maharashtra, India.